Six Sigma Quality International

1-Day Awareness Training Program

on SQC/SPC – Statistical Quality Control & Statistical Process Control**

�� Course Objective

This 1-day awareness program is designed to provide participants with fundamental knowledge of Statistical Quality Control (SQC) and Statistical Process Control (SPC).
Participants will learn how to use statistical tools to monitor, control, and improve processes, reduce defects, and make data-driven decisions.

�� Target Audience

• Production Supervisors

• Quality Inspectors / QA–QC Executives

• Process Engineers

• Management Team

• Internal Auditors

• Students of Engineering / Management

• Anyone interested in statistical methods for quality improvement

�� Duration

1 Day (8 Hours)
Classroom / Online / Hybrid

�� Course Contents (Full-Day Module) Session 1: Introduction to Quality & SQC (9:00 AM – 10:00 AM) Topics:

• What is Quality?

• Evolution of Quality Control

• SQC vs SPC

• Benefits of Statistical Quality Control

• Role of data in quality improvement

• Understanding variation:

  • Common causes

  • Special causes

Session 2: Basic Statistical Concepts (10:00 AM – 11:00 AM) Topics:

• Population and Sample

• Accuracy & Precision

• Data Types: Variable & Attribute

• Measures of Central Tendency:

  • Mean, Median, Mode

• Measures of Dispersion:

  • Range, Variance, Standard Deviation

• Normal Distribution

• Bell Curve & Process Variation

Tea Break (11:00 AM – 11:15 AM) Session 3: Control Charts – Theory (11:15 AM – 1:00 PM) Topics: Variable Control Charts

• X̄ – R Chart

• X̄ – S Chart

• Individual – Moving Range (I-MR) Chart

• Interpretation & Warning Rules (Western Electric Rules)

Attribute Control Charts

• p-chart

• np-chart

• c-chart

• u-chart

Case examples of interpreting abnormal patterns:

• Trend

• Cycles

• Shifts

• Out-of-Control points

Lunch Break (1:00 PM – 2:00 PM) Session 4: Practical Workshop – SPC Applications (2:00 PM – 3:30 PM)

Hands-on demonstration using sample data:

• How to create Control Charts

• How to calculate control limits

• Identifying causes of variation

• Corrective actions using SPC

• Process Capability Study

  • Cp, Cpk

  • Pp, Ppk

Session 5: Tools of SQC (3:30 PM – 4:00 PM) Seven QC Tools:

1. Flowchart

2. Check Sheet

3. Histogram

4. Pareto Analysis

5. Cause & Effect Diagram (Fishbone)

6. Scatter Diagram

7. Control Chart

Session 6: Industry Examples (4:00 PM – 4:45 PM)

• SQC/SPC in Manufacturing

• SPC in Service Industry

• SPC for automotive (IATF 16949 requirements)

• Case studies from FMCG, Pharmaceutical, Engineering

Closing Session & Q&A (4:45 PM – 5:00 PM)

• Recap of learning